Why Online Reviews are essential?
Reviews from your customers are essential for your business. They can directly impact your leads from becoming your customers. Almost 85% of internet users trust reviews online to make a decision, the same way they would trust personal recommendations from friends and family.
Yes, reviews matter a lot, indeed! Good ones get you more customers and bad ones naturally scare them away. But, a business without reviews won’t even get leads. So, make sure to request for one from your customer, soon after they experience your product or service. Share the link of your business listing on Google to your customers and request them politely to give a honest review.
While you thank your customers for the good reviews, try to understand how best you could improve their experience, if they leave you a bad one. Not just that, getting online reviews can increase your rankings in searches!!!